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Pearl Jewelry Repair Service – Jewelry Return Kit

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Description

Product Description

We are thrilled that women far and wide are trusting us to repair their cultured pearl jewelry. We love pearls and we are so happy to string or knot your pearls for you. Broken pearl strand? We will fix it! Broken pearl bracelet and clasp? We have got you covered! We can restring your pearls and add a new clasp too! Also, if you have a piece that needs to be lengthened, we can add pearls to your pearl necklace or pearl bracelet. We can turn strands into bracelets and bracelets into strands. Your options are limitless!

So, here is what we are going to do! We want you to order a Jewelry Return Kit. This is our fancy way of saying we are going to mail you an empty box with bubble wrap and a return mailing label. We will also send you a little paperwork to sign telling us about your pearls and what you want. Put your pearls in the box and mail them to us. We will track your package and, when it arrives, we will call or email you and let you know! Next, we keep your pearls locked up, safe and sound, until our amazing pearl knotters are ready to work on them. Depending on the time of year, this can take between one day and one week. We will finish our work, call you for payment and then send them back to you.

For just $3 per inch, you will be amazed at the difference our service makes! Do you have an 18 inch necklace? That will only cost you $54 plus $10 shipping (this covers shipping to us and back to you!). Just over $60… not bad! ** Please know that when we measure jewelry, we measure the entire length including the clasp**

Please know we can also change clasps, add beads and more. We LOVE being creative so don’t be afraid to ask for what you want!

Finally, if your pearls need to be drilled or redrilled, please know we charge $6 per pearl for that service. Bit less for bulk service.

It is so easy! And we are so proud that you are trusting us with your most precious gems. We know that pearls are worth more than their appraised value and we promise to honor and care for your pearls, and the memories they hold, until we return them to you.

Any questions? Please get in touch. Also, please know that by ordering our Jewelry Return Kit you are agreeing to our Terms and Conditions. We promise to keep your pearls safe and treat them with the love and care they deserve! Thanks!

*** If you prefer to mail your pearls directly to us, simply write us a note and mail your pearls to our address: ***

**** Please know that if you live outside of the U.S., we cannot send you a jewelry return kit. We are so sorry for this but please go ahead and mail your gems to us! We work with international clients all the time! ****

The Pearl Girls

548 Hawthorne Ave

Athens, GA 30606

10 Things To Know Before You Restring Your Pearls

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Additional Information

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Reviews (1)

1 review for Pearl Jewelry Repair Service – Jewelry Return Kit

  1. 5 out of 5

    :

    My pearls just arrived! Whew! They are beautiful, thank you very much! I am absolutely happy! Thank you for such wonderful quality and customer service!

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Returns & Delivery

Returns and Exchanges

There are a few important things to keep in mind when returning a product you purchased. All jewelry pieces (except special orders) are returnable for a full refund or exchange up to 30 days after the original date of purchase.

  • You have 30 days to return an item from the date you received it. 
  • Refunds are not given for shipping charges.
  • After the 30 day period, The Pearl Girls jewelry is not returnable.

Return your item back to The Pearl Girls

The Pearl Girls, 548 Hawthorne Ave, Athens, GA 30606, USA

Guarantee

  • The Pearl Girls jewelry is packaged in a complementary organza pouch or box
  • The Pearl girls jewelry includes a Certificate of Authenticity

The Pearl Girls offer a guarantee on the workmanship of our jewelry. If there are defects in the jewelry beyond normal wear and tear, simply return the items along with your receipt of purchase for a free repair or replacement. To read more about Our Guarantee, click here.

Shipping

Since we custom create your jewelry for you, please allow up to a week to ship your jewelry.

  • The Pearl Girls jewelry is packaged in a complementary organza pouch for items under $50 and in a box for items over $50
  • The Pearl girls jewelry includes a Certificate of Authenticity
  • We ship during business hours Monday through Friday
  • The jewelry is mailed by First Class Mail which costs $5 per shipment and arrives in 2 to 4 business days.
  • Express Mail items will arrive in 1-2 business day and cost $20 per shipment.
  • International shipments will be shipped through the U.S. Post Office and most packages arrive between 5 to 10 business days.

For more information, view our full Shipping and Returns information.

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