We are thrilled that women far and wide are trusting us to repair their cultured pearl jewelry with The Pearl Girls® jewelry repair service. We love pearls and we are so happy to string or knot your pearls for you. Broken pearl strand? We will fix it! Broken clasp? We have got you covered! Also, if you have a piece that needs to be lengthened, we can add pearls to your pearl necklace or pearl bracelet. We can turn strands into bracelets and bracelets into strands. Your options are limitless! One woman sent us a three strand necklace and we created three different strands for her granddaughters!
But we do not just work with pearls… glass beads, jet, jade and turquoise… we work with all different kinds of beaded jewelry, too! Do you have a sack of pearls and beads you just don’t know what to do with? Send them to us! For only a $20 per hour design fee we can create something wonderful for you!
One customer had a glass bead necklace that her daughter broke when she was 5 years old. And her daughter is now 35! All those beautiful gems that are lifeless in your jewelry box… send them to us! We will make them beautiful and wearable again!
Finally, think about your rings and pins! We can add missing pearls or replace the pearls you have! We have an inventory of antique and new pearls of all different qualities that we can easily work with. And we don’t care if these are your fanciest pearls or your imitation pearls from your great grandmother… we treat every piece of jewelry with the tender loving care you expect. All of your gems are precious to us!
So, here is what we are going to do: We want you to order this Jewelry Return Kit. This is our fancy way of saying we are going to mail you an empty box with bubble wrap and a return mailing label. We will also send you a little paperwork to sign telling us about your jewelry and what you want. Put your jewelry in the box and mail it back to us (feel free to put multiple pieces in one box!). We will track your package and, when it arrives, we will call or email you and let you know! We will also give you an estimate on your repair. Next, we keep your pearls locked up, safe and sound, until our amazing pearl knotters are ready to work on them. Depending on the time of year, this can take between one day and one week. We will finish our work, call you for payment and then send them back to you.
How much is your investment? For pearls or beads sized 7mm and larger, the investment is $3 per inch. Do you have an 18 inch, 7mm necklace? That will only cost you $54 plus $10 shipping (this covers shipping to us and back to you!). Just over $60… not bad! ** Please know that when we measure jewelry, we measure the entire length including the clasp**
What about a sweet baby necklace? For pearls sized 6mm or smaller, we charge $0.75 per knots. So, to know the cost simply count the knots and multiply by 75 cents.
No idea how big your beads are? No problem! We can give you a quote before we start working on them!
Please know we can also change clasps, add beads and more. We LOVE being creative so don’t be afraid to ask for what you want!
Finally, if your pearls need to be drilled or redrilled, please know we charge $6 per pearl for that service. Bit less for bulk service.
And are your pearls dirty? We can clean them too for a flat rate of $9!
It is so easy! And we are so proud that you are trusting us with your most precious gems. We know that pearls are worth more than their appraised value and we promise to honor and care for your pearls, and the memories they hold, until we return them to you.
Any questions? Please get in touch. Also, please know that by ordering our Jewelry Return Kit you are agreeing to our Terms and Conditions. Also, coupon codes do not apply to our service. We promise to keep your pearls safe and treat them with the love and care they deserve! Thanks!
*** If you prefer to mail your pearls directly to us, simply write us a note and mail your pearls to our address: ***
**** Please know that if you live outside of the U.S., we cannot send you a jewelry return kit. We are so sorry for this but please go ahead and mail your gems to us! We work with international clients all the time! ****
The Pearl Girls
548 Hawthorne Ave
Athens, GA 30606
Want to know more about us? The Pearl Girls is a woman-owned jewelry company based in Athens, GA. Founder India Rows travels the world sourcing beautiful gems and bringing them back to our homebase to create The Pearl Girls™ jewelry designs. Because we have a staff trained in working with pearls, we naturally moved into the reknot and repair department to fill an international need for high quality pearl and jewelry repair. Besides The Pearl Girls ® repair department, The Pearl Girls™ sells their new jewelry designs online and at their shop in Athens. We supply wholesalers and catalogs with our pearls. India also takes other on her pearl traveling expeditions. Join her on her next exotic international pearl adventure!
|Send Me A Jewelry Return Kit||
Returns and Exchanges
There are a few important things to keep in mind when returning a product you purchased. All jewelry pieces (except special orders) are returnable for a full refund or exchange up to 30 days after the original date of purchase.
- You have 30 days to return an item from the date you received it.
- Refunds are not given for shipping charges.
- After the 30 day period, The Pearl Girls jewelry is not returnable.
Return your item back to The Pearl Girls
The Pearl Girls, 548 Hawthorne Ave, Athens, GA 30606, USA
- The Pearl Girls jewelry is packaged in a complementary organza pouch or box
- The Pearl girls jewelry includes a Certificate of Authenticity
The Pearl Girls offer a guarantee on the workmanship of our jewelry. If there are defects in the jewelry beyond normal wear and tear, simply return the items along with your receipt of purchase for a free repair or replacement. To read more about Our Guarantee, click here.
Since we custom create your jewelry for you, please allow up to a week to ship your jewelry.
- The Pearl Girls jewelry is packaged in a complementary organza pouch for items under $50 and in a box for items over $50
- The Pearl girls jewelry includes a Certificate of Authenticity
- We ship during business hours Monday through Friday
- The jewelry is mailed by First Class Mail which costs $5 per shipment and arrives in 2 to 4 business days.
- Express Mail items will arrive in 1-2 business day and cost $20 per shipment.
- International shipments will be shipped through the U.S. Post Office and most packages arrive between 5 to 10 business days.