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Pearl Jewelry Repair Service – Jewelry Return Kit

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We are thrilled that women far and wide are entrusting us,  The Pearl Girls®,  with their pearl jewelry repair service. We love pearls and we are so happy to string or knot your pearls for you. Broken pearl strand? We will fix it! Broken clasp? We have got you covered! Also, if you have a piece that needs to be lengthened, we can add pearls to your pearl necklace or pearl bracelet. We can turn strands into bracelets and bracelets into strands. Your options are limitless! One woman sent us a three strand necklace and we created three different strands for her granddaughters!

But we are not just a pearl jewelry repair service! We work with other mediums, too! Glass beads, jet, jade and turquoise… we work with all different kinds of beaded jewelry. Do you have a sack of pearls or beads you just don’t know what to do with? Send them to us! For only a $20 per hour design fee we can create something wonderful for you!

And remember, your jewelry does not have to be from The Pearl Girls! We repair all different kinds and brands of jewelry!

One customer had a glass bead necklace that her daughter broke when she was 5 years old. And her daughter is now 35! All those beautiful gems that are lifeless in your jewelry box… send them to us! We will make them beautiful and wearable again!

Finally, think about your rings and pins! We can add missing pearls or replace the pearls you have! We have an inventory of antique and new pearls of all different qualities that we can easily work with. And we don’t care if these are your fanciest pearls or your imitation pearls from your great grandmother… we treat every piece of jewelry with the tender loving care you expect. All of your gems are precious to us!

So, here is what we are going to do: We want you to order this Jewelry Return Kit. This is our fancy way of saying we are going to mail you an empty box with bubble wrap and a return mailing label. We will also send you a little paperwork to sign telling us about your jewelry and what you want. Put your jewelry in the box and mail it back to us (feel free to put multiple pieces in one box!). The package is weighed up to 12oz which covers most shipments. If your jewelry weighs more than 12oz or if you have multiple heavy items, let us know and we will adjust the weight accordingly! We will track your package and, when it arrives, we will call or email you and let you know! We will also give you an estimate on your repair. Next, we keep your pearls locked up, safe and sound, until our amazing pearl knotters are ready to work on them. Depending on the time of year, this can take between one day and two weeks. We will finish our work, call you for payment and then send them back to you. Due to shipping and packaging supplies, this kit will cost you $9.99. $4.99 plus $5 shipping.

Do you have your own packaging material? Awesome! We can email you a shipping label! All you have to do is package your jewelry, put the label on the box and mail it to us! Again, we will track it to us and keep your pearls locked up, safe and sound, until our amazing pearl knotters are ready to work on them. Due to shipping and administrative costs, this label will cost you $7.99. $2.99 plus $5 shipping.

Thanks for ordering our Pearl Jewelry Repair Service!

Your final option is to go ahead and just mail those pearls directly to us using your own preferred shipping method! This will simply cost whatever it costs on your end! This option is necessary if you live outside of the U.S. We work with international clients all the time so we are happy to receive your jewelry! We, unfortunately, cannot send a USPS label overseas.

Our mailing address is:

The Pearl Girls

548 Hawthorne Ave

Athens, GA 30606

How much is your investment? For pearls or beads sized 6mm and larger, the investment is $3 per inch. Do you have an 18 inch, 7mm necklace? That will only cost you $54 plus $10 shipping (this covers shipping to us and back to you!). Just over $60… not bad! ** Please know that when we measure jewelry, we measure the entire length including the clasp**

What about a sweet baby necklace? For pearls sized 5mm or smaller, we charge $0.75 per knots. So, to know the cost simply count the knots and multiply by 75 cents.

No idea how big your beads are? No problem! We can give you a quote before we start working on them!

If your necklace does not have knots and you just want us to restring your necklace (no knots), the service will cost you $1.50 per inch.

Please know we can also change clasps, add beads and more. We LOVE being creative so don’t be afraid to ask for what you want!

Finally, if your pearls need to be drilled or redrilled, please know we charge $6 per pearl for that service. Bit less for bulk service.

And are your pearls dirty? We can clean them too for a flat rate of $9!

It is so easy! And we are so proud that you are trusting us with your most precious gems. We know that pearls are worth more than their appraised value and we promise to honor and care for your pearls, and the memories they hold, until we return them to you.

And don’t forget… we do not just repair pearls! Our pearl jewelry repair service covers all beaded jewelry! We have worked with coral, jade, imitation pearls and all types of beads.

Any questions? Please get in touch. Also, please know that by ordering our Jewelry Return Kit you are agreeing to our Terms and Conditions. Also, coupon codes do not apply to our pearl knotting service. Thank you for understanding! We promise to keep your pearls safe and treat them with the love and care they deserve! Thanks!

*** If you prefer to mail your pearls directly to us, simply write us a note and mail your pearls to our address: ***

**** Please know that if you live outside of the U.S., we cannot send you a jewelry return kit. We are so sorry for this but please go ahead and mail your gems to us! We work with international clients all the time! ****

The Pearl Girls

548 Hawthorne Ave

Athens, GA 30606

10 Things To Know Before You Restring Your Pearls

Want to know more about us? The Pearl Girls is a woman-owned jewelry company based in Athens, GA. Founder India Rows travels the world sourcing beautiful gems and bringing them back to our homebase to create The Pearl Girls™ jewelry designs. Because we have a staff trained in working with pearls, we naturally moved into the reknot and repair department to fill an international need for high quality pearl and jewelry repair. Besides The Pearl Girls ® repair department, The Pearl Girls™ sells their new jewelry designs online and at their shop in Athens. We supply wholesalers and catalogs with our pearls. India also takes other on her pearl traveling expeditions. Join her on her next exotic international pearl adventure!

** The jewelry industry suggest restringing/ reknotting pearls every year. If you wear your pearls often, this might be necessary! It you do not wear your pearls often, sometimes you can go years before restringing them again! ** Our service does guarantee the pearls for a year!

About The Pearl Girls

About India

More Info Reviews (1)

1 review for Pearl Jewelry Repair Service – Jewelry Return Kit

  1. Rated 5 out of 5


    My pearls just arrived! Whew! They are beautiful, thank you very much! I am absolutely happy! Thank you for such wonderful quality and customer service!

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Returns & Delivery

Returns and Exchanges

There are a few important things to keep in mind when returning a product you purchased. All jewelry pieces (except special orders) are returnable for a full refund or exchange up to 30 days after the original date of purchase.

  • You have 30 days to return an item from the date you received it. 
  • Refunds are not given for shipping charges.
  • After the 30 day period, The Pearl Girls jewelry is not returnable.

Return your item back to The Pearl Girls

The Pearl Girls, 548 Hawthorne Ave, Athens, GA 30606, USA


  • The Pearl Girls jewelry is packaged in a complementary organza pouch or box
  • The Pearl girls jewelry includes a Certificate of Authenticity

The Pearl Girls offer a guarantee on the workmanship of our jewelry. If there are defects in the jewelry beyond normal wear and tear, simply return the items along with your receipt of purchase for a free repair or replacement. To read more about Our Guarantee, click here.


Since we custom create your jewelry for you, please allow up to a week to ship your jewelry.

  • The Pearl Girls jewelry is packaged in a complementary organza pouch for items under $50 and in a box for items over $50
  • The Pearl girls jewelry includes a Certificate of Authenticity
  • We ship during business hours Monday through Friday
  • The jewelry is mailed by First Class Mail which costs $5 per shipment and arrives in 2 to 4 business days.
  • Express Mail items will arrive in 1-2 business day and cost $20 per shipment.
  • International shipments will be shipped through the U.S. Post Office and most packages arrive between 5 to 10 business days.

For more information, view our full Shipping and Returns information.

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